Not sure who to turn to? Turn to us
We always initially suggest that you try to resolve issues by engaging in clear and honest communication with line managers and colleagues. Most conflicts can be handled successfully in this way.
Sometimes, members feel unable to approach line managers, or perceive that they are at the heart of the problem and this is where we can help. We can counsel you privately by phone or in person and then we decide together when and who to approach in order to find an acceptable resolution. You are in charge of this process at all times and we will not disclose information if you do not wish us to.
Our approach is always to work with all parties involved, rather than seeking to blame an individual or group. Providing all parties wish to achieve a positive outcome, then this can normally be achieved.